Legal

Privacy Policy

Last updated: 31st May 2026

1. Who We Are

DuoMatics is a photography and visual storytelling studio operated by Ahem and Sahil, based in India. When we refer to "DuoMatics," "we," "us," or "our," we mean this studio and its principals. Our contact email is work@duomatics.in.

2. Information We Collect

When you use our contact form or reach out to us directly, we may collect:

  • Your name and contact details (email address, phone number)
  • The type of shoot or project you are enquiring about
  • Any message or additional information you voluntarily provide

We do not collect payment information directly — any transactions are handled through third-party payment processors.

3. How We Use Your Information

We use the information you provide solely to:

  • Respond to your enquiry or booking request
  • Communicate project details, schedules, and deliverables
  • Send invoices and process payments
  • Improve our services based on client feedback

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

4. Data Retention

We retain your contact information for as long as necessary to fulfil the purposes described above, or as required by applicable law. If you would like your data deleted, contact us at work@duomatics.in and we will action your request within 30 days.

5. Cookies

This website may use essential cookies to ensure basic functionality. We do not use tracking or advertising cookies. No personal data is collected through cookies without your explicit consent.

6. Third-Party Services

Our website may load images from third-party sources (e.g. Picsum Photos for placeholder imagery) and fonts from Fontshare. These services have their own privacy policies. We are not responsible for the data practices of external websites linked from ours.

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at work@duomatics.in.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.

DuoMatics